Good Sam Club Authorized Dealers Deliver On Customer Expectations.
December 11, 2006
FOR IMMEDIATE RELEASE
Good Sam Club Authorized Dealers Deliver On Customer Expectations
December 11, 2006
Hamburg, PA – Boat-N-RV has been selected to become part of the prestigious Good Sam Club Dealer Network, a national network of authorized RV dealers serving RV enthusiasts with outstanding customer service and support. This means prospective RVers visiting Boat-N-RV will be a part of the Good Sam Authorized Dealer experience. The network is authorized by the world’s largest organization of RV owners, the Good Sam Club.
Since its 1966 inception, the Good Sam Club, an organization of nearly one million RV owners, has believed that RV travel is more pleasant when the road is filled with helpful, good-natured souls. For Good Sam Club members, this belief in being a Good Samaritan translates into all areas of life, both on and off the road.
Good Sam Dealers have exclusive access to a wide range of products and services designed to enhance the RV experience, including a free “Good Sam Appreciation Kit” with more than $300 worth of products and access to the highly acclaimed Good Sam Continued Service/Extended Warranty Program.
Boat-N-RV will also sell select pre-owned RVs as Good Sam Certified Pre-Owned RVs. By requiring both high quality standards and a user-friendly structure for certified RV sales, the Good Sam Club program benefits consumers, RV dealers and the RV industry while bringing more credibility to the process of buying and selling pre-owned RVs. “With a million members and more than 40 years of experience in the RV industry, the Good Sam Club is uniquely qualified to design and implement this exciting new program,” said Sue Bray, executive director of Good Sam Club.
“Our experts have developed strict requirements that every pre-owned RV must meet in order to earn the ‘Good Sam Club Seal’ of approval,” continued Bray. In addition to the comprehensive vehicle inspection that all Good Sam Club Certified pre-owned RVs will undergo, a 60-day warranty is included that covers the vehicle’s major components. “If the Good Sam Club is willing to stake its name on a particular pre-owned RV, then it had better meet or exceed customer expectations,” added Bray.
The same holds true for RV retailers who wish to join the new, elite network of Good Sam Club authorized RV dealerships. RV dealers such as Boat-N-RV are chosen for their high level of service and dedication to customer satisfaction and will also be required to comply with the Good Sam Club’s strict quality standards for repair and customer service in order to qualify as an authorized pre-owned dealer. “We know that RV dealers throughout the United States work hard to meet the high standards that RV owners expect,” said Bray. “We look forward to adding this certification to their measurement of excellence.”
“We are confident that the combination of our dealership and the Good Sam Club’s high standards will inspire trust and confidence on behalf of consumers and in turn promote the lifestyle served by the RV industry as a whole,” said Don Littlefield, owner of Boat-N-RV. “We believe that the Good Sam Club name brings a certain recognition of our commitment to offer excellent customer service at Boat-N-RV,” said Littlefield.
About the Good Sam Club
The Good Sam Club, www.goodsamclub.com, is the world’s largest RV owner’s organization with nearly one million member families. Founded in 1966, the Club offers its members a wide variety of services, including Extended Warranty on RVs (the Continued Service Plan), Emergency Road Service, RV Financing, Good Sam Credit Card and Life & Health Insurance, as well as member discounts at parks, campgrounds, and RV events. Good Sam Club members also receive a subscription to Highways, the Club’s popular RV travel magazine. Additionally, the Club represents more than 2,000 local RV chapters designed to bring RVers together from similar geographic regions for group camping excursions. Extremely committed to its RV members as well as to the environment, the club is a founder of the annual National Cleanup Day program and an advocate of public land access, Adopt-A-Highway programs and Adopt-A-Park programs, to name a few. The Good Sam Club is headquartered in Ventura, California, and is a subsidiary of Affinity Group Inc.
Boat-N- RV, www.boatnrv.com, currently has four locations serving the boating and RV enthusiast and is currently building its fifth superstore location in Savannah, Georgia. Their four Good Sam Authorized Dealer locations include the Boat-N-RV Superstores located in West Coxsackie and Hamburg, Pennsylvania. Boat-N-RV’s Superstore locations are full-service dealerships offering both new and pre-owned vehicles and many RV services including RV supplies, RV body repair, hitch repair, motorhome mechanical repair and towing and manufacturer’s warranty service.
Scott Blanc Dealer Program, Affinity Group, Inc.
Don Littlefield, Boat-N-RV